Returns & Exchanges
At l'Étoile de Saint Honoré, we strive for sartorial perfection; however, if your purchase does not meet your expectations, we offer a seamless 14-day return window. All items must be returned in their original, unworn condition with all luxury packaging and security tags intact.
Initiate Your Request
Log into your personal account and navigate to the 'Order History' section to select the items you wish to return and receive a formal Return Authorization.
Prepare Your Package
Place the items meticulously in their original designer boxes and secure them within the provided shipping carton to ensure protection during transit.
Affix the Boutique Label
Print the prepaid DHL Express shipping label provided via email and attach it clearly to the exterior of your parcel, ensuring no previous tracking codes are visible.
Complimentary Collection
Schedule a complimentary courier pickup at your convenience or drop off the package at any authorized premium shipping point to begin the inspection process.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing